Repair Order Management
Create and Manage Repair Orders
Initiate and oversee repair orders for products, detailing necessary operations and components.
Track Repair Status
Define custom stages in the repair process to match business workflows and monitor the progress of repairs through the stages, ensuring transparency and timely updates.
Use Repair Teams
Assign repair orders to specific teams, facilitating organized workflow and team management.
Invoicing and Financials
Invoice Repair Orders
Generate invoices for repair services, with options to invoice before or after the repair, providing flexibility in billing.
Manage Warranty Repairs
Process warranty repairs efficiently, determining invoicing based on warranty status.
Inventory and Stock Management
Reserve Products for Repair
Allocate necessary products from inventory for repair tasks, ensuring availability and proper stock management.
Manage Return of Repaired Products
Handle the return logistics of repaired products to customers, maintaining organized inventory records.
Add Extra Parts and Operations
Include additional parts and operations required during the repair process to ensure comprehensive service.