Multiple treatment options
Fast and Easy Return Shipping
Enables businesses to efficiently create returns for customers. This functionality ensures that if a product needs to be replaced, a replacement can be shipped quickly and easily.
Repair of Defective Products through RMA
Be able to handle defective or damaged products that need to be repaired rather than returned. It links the returns process with repair orders, enabling the creation and tracking of repair jobs for returned items.
Scrap Defective Products
Manage defective products that cannot be repaired or returned by creating scrap orders. It tracks and disposes of useless items, ensuring proper inventory management.
Integrated Workflow Management
Allows fluid management of inventory, finances and shipments from a single platform, providing a global vision of the Returns Management Authorization process.
RMA Management with sales orders
Allows to include a sales order reference for the return, ensuring accurate tracking of the return process. Also allows you to create sales orders directly from one or more RMA lines. This simplifies the returns process and helps quickly generate replacement orders or additional items when needed.
Efficient RMA and refund handling through invoice reference
Allows creation of complete RMAs by referencing existing invoices, ensuring accurate tracking of returns. In addition, the module facilitates the creation of refunds.
Automation of the Returns Process
Significantly reduces manual work, accelerating the returns process while minimizing errors. By automating key steps, it boosts operational efficiency and ensures a smoother experience.
RMA categorization for efficient returns management
Classify RMAs by creating custom categories to better organize and manage returns processes.
Support for creating RMAs for business purchases
Simplifies the process of managing returns or exchanges for company-owned items.