Business Terms Dictionary

Service Levels

A performance metric that measures a company’s ability to meet customer demand on time and in full (OTIF) without stockouts. © Copyright 2025 Demand Driven Institute. Used with permission.

How is that achieved?


In DDMRP, maintaining high Service Levels depends on properly sized los búferes, accurate lead times , and responsive replenishment strategies to ensure product availability while minimizing excess inventory.


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Struggling to maintain high Service Levels without overstocking? ForgeFlow Cloud ERP’s DDMRP system helps you optimize inventory buffers, track real-time demand, and ensure the right products are available when needed. Improve customer satisfaction and reduce stockouts with demand-driven supply chain planning.
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